David Brock, Author at Partners in EXCELLENCE Page

Author: David Brock

Too Busy To Worry About The Customer Experience
Posted on December, 2014

Recently, I wrote, "'Simplifying The Way We Work,' But What About The … [Read more...]

December 24, 2014 by David Brock 3 Comments

I caught a small article flashing across my news feeds, "Coca-Cola Disconnects … [Read more...]

December 23, 2014 by David Brock 2 Comments

Matt Heinz wrote a provocative post, "News Flash, Sales Doesn't Control When The … [Read more...]

When I saw the title on the email, I was intrigued. I thought, "A new client?" … [Read more...]

December 22, 2014 by David Brock 2 Comments

The end of the year is approaching quickly. As is usual, we are … [Read more...]

December 20, 2014 by David Brock 1 Comment

For those of you who have followed this blog for some time, you know this is the … [Read more...]

December 19, 2014 by David Brock 4 Comments

I had a fascinating conversation with Gerald Vanderpuye today. He shared what … [Read more...]

December 16, 2014 by David Brock 8 Comments

I've been writing a short series on Hacking Selling--(Hacking Selling, Hacking … [Read more...]

December 15, 2014 by David Brock 1 Comment

As I mentioned in Hacking Selling, sales people and managers constantly ask me … [Read more...]

When the customer perceives little difference between alternative solutions from … [Read more...]