David Brock, Author at Partners in EXCELLENCE Page

Author: David Brock

Customer Retention, Different Approaches
Posted on April, 2013

Customer retention is a critical issue. Wisdom (and data--thought it's not at … [Read more...]

I’m a real fan of Malcolm Gladwell’s Blink. One of the most impactful parts of … [Read more...]

A natural question customers always ask is, "How much does that cost?" … [Read more...]

My post, "But Your Price Is Too High," has spawned dozens of comments. One of … [Read more...]

Over the past few weeks, I've written a number of posts about Value Propositions … [Read more...]

I'm at Gerhard Gschwandtner's and Selling Power's Sales 2.0 Conference in San … [Read more...]

I feel like I'm about to emulate the famous Gordon Gecko speech in the movie, … [Read more...]

Our customers are starved for ideas and insight. That's why, the sales … [Read more...]

My recent posts, "But Your Price Is Too High," and "Price Is Meaningless Until … [Read more...]

It's the customer's moral and business obligation to always challenge you with, … [Read more...]