Guest Post By Jeffrey Stanley, Director of Sales Excellence, AT&T … [Read more...]
Author: David Brock
Reducing the Learning Curve: Rapid Onboarding Critical to Sales Performance
Stop Pitching, Start Listening To Your Customers Posted on January, 2009
Last week, I wrote a post "Stop Assuming Your Know Your Customers, Start … [Read more...]
Work On Stuff That Matters Posted on January, 2009
Thanks to Jim Estill, I came across this outstanding post by Tim O'Rielly: Work … [Read more...]
Moving From Customer Acquisiton To Customer Engagement Posted on January, 2009
For some strange reason, in the past few days, at least four different … [Read more...]
Stop Assuming You Know Your Customers, Start Listening To Them! Posted on January, 2009
Thanks to one of Fred Wilson's recent posts, I discovered Whitney Hess, a user … [Read more...]
New Year and Goals Posted on January, 2009
I've taken a brief holiday from posting, now am back in full force---partly a … [Read more...]
The Giant Wake Up Call Posted on December, 2008
I'm spending the slow time of the Holidays catching up on neglected reading. I … [Read more...]
Remembering Deming's Lessons---Always Important, But Somehow More So Now Posted on December, 2008
Art Petty reminds us in Management Excellence, about Deming's lessons and their … [Read more...]
What Have You Learned Today? Posted on December, 2008
Nina Simosko wrote a great post at the Slow Leadership blog. She addresses the … [Read more...]
What's Your Question To Comments Ratio? Posted on December, 2008
Great post at Art Petty's Management Excellence Blog. It speaks to the issue … [Read more...]
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