Partners in EXCELLENCE - Making a Difference
This is Dave Brock’s Blog.
It offers my views on a variety of business, sales, marketing, and leadership topic. My goal is to make a difference for you, the reader, in both your professional and personal lives.
It seems everywhere one looks, one is confronted with incivility. Virtually everything we see in the news–regardless where you live, what your political leanings, it seems our leaders cannot be civil with each other or even to the people they represent. Social media is plagued with incivility. Whether hiding in anonymity, emboldened by not having to deal face to face, every day we experience unspeakable behaviors and actions. In our day to day work, whether it is with colleagues, partners, customers, increasingly we see incivility. The problem is incivility is so limiting. It stops us from learning, growing. We limit […]
Read MoreMy friend, Tim Ohai, made an interesting statement, “Sadly many sales people have no idea how to identify when no customer problem exists.” I think there is a lot of truth to the statement. Perhaps the reality is that too many sales people aren’t even identifying the customer problem–the customer is. There’s some evidence to support this, increasingly, sales people are getting involved later in the customer buying process. Depending on the research you believe, the customer is anywhere between 57-90% through their buying process when they first engage sales people. The customer has already determined they have a problem, […]
Read MoreMost mornings, I feel like Bill Murray in Ground Hog Day. I get up, look at my news feed reading blog posts on sales, sales management, marketing, business management. I spend a few minutes looking at conversations on LinkedIn, Twitter, and other sources. Day after day, month after month, year after year, it’s the same thing. I’ve been actively writing this blog since 2007. Go back to those older posts. You will find that I talked/ranted about the same issues in 2007 that I am currently ranting about. I’m sometimes embarrassed, at the bottom of each of my posts, you […]
Read More