Partners in EXCELLENCE - Making a Difference
This is Dave Brock’s Blog.
It offers my views on a variety of business, sales, marketing, and leadership topic. My goal is to make a difference for you, the reader, in both your professional and personal lives.
Recently, I read a pretty old article in HBR: Business Marketing: Understanding What Customers Value. It’s a good article, written in 1998. It presents what all of us, at the time, focused on in our value positioning/creation. I learned this and have taught it to thousands of sellers, it’s the value realized through the implementation of our solutions. We have always focused on this as our value proposition. The reality, is the other solutions, those offered by our competitors, probably offer similar value. Of course, there are small nuances and differences; “we do it this way, they do it differently…. […]
Read MoreToo often, when we look at high performance organizations or sellers, we tend to focus on one or two things they do, attributing those their success. “High performers leverage technology…..” “High performers are better prospectors….” “They create much superior value…” “They have consistently better pipelines….” “They leverage social platforms….” ……and on and on… We can go on and on with the single things that high performing people and organizations do better than others. And, too often, those “single performance levers,” have to do with something someone is selling. Perhaps a sales methodology, technology/tools, a service or consulting program. We nurture […]
Read MoreWe are encountering unprecedented turnover, engagement, talent acquisition/retention issues, at all levels in selling roles. The great resignation, quiet quitting, employee engagement, and other terms have become commonplace in corporate talent conversations. At the same time, we read about “burn out.” Simultaneously, we are facing recession and talent shortages in key seller roles. Leaders look at substantive layoffs, while at the same time continue critical recruiting. We see declines in tenure, at all levels in selling. Tenures of roughly 11 months! Leaders are struggling with what to do……. They ask, “How do we create comp plans that attract and retain […]
Read MoreI’ve always had a contrarian opinion about the roles of SDRs and AEs. While these roles can be very important, often, I think we have our ideas about these roles backwards. As a result, we set both up for failure. First, let me focus the discussion. For highly transactional, inbound buying. Perhaps the current approach works. It might work better, though. But for complex B2B, particularly outbound, the model is set up for failure. Of course, many of you will talk about your success in implementing this, but I suspect you could be much more successful. And the data shows […]
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