As sales and marketing professionals, we are supposed to help our customers … [Read more...]
Category: Leadership
Category: Leadership
Looking In The Mirror
Measuring Outcomes Not Activities Posted on July, 2015
We're proud of the marketing and sales metrics we have in place. I sit in … [Read more...]
Goal Alignment--A Performance Roadblock Posted on July, 2015
Too often, I sit in meetings of top executives and it seems each is speaking a … [Read more...]
The Examples We Set, Our People Are Watching Posted on June, 2015
As managers and leaders, we create (consciously or unconsciously) dozens of … [Read more...]
Whose Performance Problem Is It? Posted on June, 2015
A while back I was involved in a discussion about performance. For some reason, … [Read more...]
Providing Clarity Posted on June, 2015
Regardless of our role--customer, sales person, sales manager, executive, we … [Read more...]
Sales Manager Or Sales Person? Posted on June, 2015
Sales manager, or sales person----choose, you can only be one! While it seems … [Read more...]
When's The Last Time You Visited A Customer? Posted on June, 2015
One of the most fun things I get to do is spend time with sales people calling … [Read more...]
Do You Respect Your People Enough To Fire Them? Posted on May, 2015
Unfortunately, one of the biggest sins I see in performance management is … [Read more...]
"Solve Your Problem Before I Have To Solve Mine" Posted on May, 2015
It happened many years ago, but I still remember it as though it was yesterday. … [Read more...]
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