Brent Adamson and I have been exchanging experiences we are having with ChatGPT. Brent expressed what I’ve been thinking,
“I guess it takes a machine writing like a human to show that most humans write like machines.”
ChatGPT’s writing style and communication is not bad. Sentences are well formed, the words make sense, but every document I read is missing something. It’s the ability to “connect.” And that’s the challenge with AI/ML, currently. It’s the inability to connect and communicate at a human level. The ability to recognize who we, each, are, and to connect in ways that create meaning and engagement.
It’s this lack of connection that strikes me in each of my exchanges with ChatGPT. It’s not a conversation, it doesn’t engage me in a meaningful way…… it’s just words….
But, here’s the issue, sellers seem to aspire to communicate like machines. Their outreaches are devoid of connection, meaning, engagement. The very things they can do that machines can’t, they do everything possible to avoid.
When will we learn is that communication, connection, meaning is more than an exchange of words? It’s connecting humans at a human level?
I suspect, the machines may figure that out faster than humans……
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