I'm a great fan of Ray Dalio's, Principles. Today, he posted one of his … [Read more...]
What About Your Customer’s Customer?
All of our customers have customers of their own, though they may not recognize … [Read more...]
“What Problem Is The Customer Trying To Solve?”
Pause for a moment. Look at your qualified pipeline. Start at the … [Read more...]
“Form Triumphs Over Substance”
One book I reread every year is "Excellence, Can We Be Equal And Excellent Too?" … [Read more...]
“CRM Compliance”
Talking about CRM is sure to provoke huge amounts of discussion, pro and con, … [Read more...]
“You Are Doing Everything Wrong!”
I got one of "those" emails. It was from some self proclaimed expert citing … [Read more...]
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