I was talking to a customer today--not one of mine--possibly one of yours. We … [Read more...]
A Quote Is Not The Objective!
I've noticed an interesting, yet disturbing phenomenon recently. It's sales … [Read more...]
We Have The Opportunity Of A Lifetime
Recently, I listened to an interview of Seth Godin by Michael Hyatt. It's an … [Read more...]
The Customer Service Call
Perhaps I'm a little grumpy, anxious to get an early start to the weekend, but I … [Read more...]
“We Want To Be Your Partner!” Another Closing Technique?
Partnering has been in vogue for the past few years. It seems as though every … [Read more...]
Just Do It!
Nike really has it right with Just Do It! We can find endless excuses for not … [Read more...]
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